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List of All Help Desk Tickets

Ticket # Subject Category Severity Submitted By Date Opened Date Last Updated Status Assigned To
187 Profile Images Functional Severity 4 – Minimal business impact Geoff Brannelly 21/03/2020 at 16:13 23/07/2020 at 13:51 In Progress Tom O'Dea (Webmaster)
181 Members Area Other Severity 4 – Minimal business impact Judy Horman 15/05/2019 at 13:56 16/05/2019 at 09:34 Closed Tom O'Dea (Webmaster)
176 Date last Updated on Profile not updated when member updates Other Severity 4 – Minimal business impact Justine Middleton 19/11/2018 at 6:23 30/11/2018 at 21:16 In Progress Tom O'Dea (Webmaster)
170 Account Activation Email shows Password in Clear Text Security Severity 2 – Significant business impact Tom O'Dea (Webmaster) 16/08/2018 at 15:26 16/08/2018 at 15:44 Closed Tom O'Dea (Webmaster)
168 Test with Safari Other Severity 4 – Minimal business impact Tom O'Dea (Webmaster) 14/08/2018 at 9:55 16/08/2018 at 15:28 Closed Tom O'Dea (Webmaster)
167 Test with Opera Other Severity 4 – Minimal business impact Tom O'Dea (Webmaster) 14/08/2018 at 9:58 14/08/2018 at 13:00 Closed Tom O'Dea (Webmaster)
166 Test with Internet Explorer Other Severity 4 – Minimal business impact Tom O'Dea (Webmaster) 14/08/2018 at 9:53 14/08/2018 at 12:59 Closed Tom O'Dea (Webmaster)
165 Test with Chrome Other Severity 4 – Minimal business impact Tom O'Dea (Webmaster) 14/08/2018 at 9:53 14/08/2018 at 12:57 Closed Tom O'Dea (Webmaster)
164 Test with Firefox Other Severity 4 – Minimal business impact Tom O'Dea (Webmaster) 14/08/2018 at 9:52 14/08/2018 at 12:59 Closed Tom O'Dea (Webmaster)
163 Test with Rich Text Format Field 2 Other Severity 4 – Minimal business impact Tom O'Dea 14/08/2018 at 8:02 14/08/2018 at 13:02 Closed Tom O'Dea (Webmaster)
162 Test with Rich Text Format Field Other Severity 4 – Minimal business impact Tom O'Dea 14/08/2018 at 7:50 14/08/2018 at 12:56 Closed Tom O'Dea (Webmaster)
156 Couldn’t add a graphic when creating a blog post, but could when re-editing the post Functional Severity 3 – Some business impact Tony Austin 13/08/2018 at 20:30 14/08/2018 at 13:31 Closed Tom O'Dea (Webmaster)
155 Resizing (downward) of various graphics Presentation Severity 4 – Minimal business impact Tony Austin 13/08/2018 at 15:08 14/08/2018 at 13:57 Closed Tom O'Dea (Webmaster)
153 Incorrect Ticket Numbers Usability Severity 4 – Minimal business impact Tom O'Dea 11/08/2018 at 22:46 13/08/2018 at 15:10 Closed Tom O'Dea (Webmaster)
150 Need ability to update one’s own tickets and blog posts Functional Severity 3 – Some business impact Tony Austin 11/08/2018 at 20:39 13/08/2018 at 14:49 Closed Tom O'Dea (Webmaster)

 

 
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