| Ticket #: | 156 |
| Subject: | Couldn’t add a graphic when creating a blog post, but could when re-editing the post |
| Category: | Functional |
| Severity: | Severity 3 – Some business impact |
| Description: | I just created this post: https://ibmalumni.org.au/net-promoter-score-2018-for-top-brands-compared-with-ibm/ When creating the post several different ways to add the graphic at the bottom failed, with an error something like “Problem at server end” (or words to that effect). After I successfully submitted the blog post, I tested going back into it and editing it. Lo and behold, at this stahe I was able to include th graphic. Some inconsistency there. |
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| Submitted By: | Tony Austin |
| User's Email Address: | taustin@asiapac.com.au |
| Date Opened: | 13/08/2018 at 20:30 |
| Date Last Updated: | 14/08/2018 at 13:31 |
| Status: | Closed |
| Assigned To: | Tom O'Dea (Webmaster) |
3 thoughts on “Couldn’t add a graphic when creating a blog post, but could when re-editing the post”
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Tony,
This problem is related to Ticket #149: https://ibmalumni.org.au/help-desk-ticket/403-forbidden-error-when-submitting-a-blog-post/#comment-41
Now that we have that problem resolved, we can copy-and-paste images without any problems.
Regards, Tom
That’s excellent testing, Tom, using six different browsers! The need to do so illustrates why I don’t like working with Web development, much kudos to you for putting so much effort into the QCC website.
I have all those six browsers installed (plus a few others), and regularly use Waterfox (a variant of Firefox that enables continued use of a heap of my must-have Add-ons which Mozilla killed off with Firefox 57). I didn’t bother to try the other browsers, which would be the stance of most QCC members I’d say!
Tony,
Testing shows that a copy-and-paste which includes an image as part of the content does work in some browsers.
I’ll continue with the investigation to figure out a solution.