| Ticket #: | 153 |
| Subject: | Incorrect Ticket Numbers |
| Category: | Usability |
| Severity: | Severity 4 – Minimal business impact |
| Description: | Ticket numbers are shown on the list of Help Desk Tickets: https://ibmalumni.org.au/help-desk/ However, these ticket numbers do not match the ticket numbers shown in the Subject of the notification emails. |
| Attachment 1: | |
| Attachment 2: | |
| Attachment 3: | |
| Submitted By: | Tom O'Dea |
| User's Email Address: | webmaster@ibmalumni.org.au |
| Date Opened: | 11/08/2018 at 22:46 |
| Date Last Updated: | 13/08/2018 at 15:10 |
| Status: | Closed |
| Assigned To: | Tom O'Dea (Webmaster) |
1 thought on “Incorrect Ticket Numbers”
Leave a comment
You must be logged in to post a comment.
The ticket number shown on the web pages listing the tickets were showing the WordPress Post ID instead of the ticket number. This has now been fixed.